Your Trust Matters — So Does Your Privacy!

1 Introduction

Welcome to Udaan. We are committed to protecting the privacy and personal information of every individual who visits our website or engages with our services. This Privacy Policy outlines what information we collect, how we use it, and the rights you have regarding your data. By using our website, you agree to the terms described in this policy.

2 Information We Collect

We may collect the following types of information when you interact with our website:

• Personal Identification Information: Name, phone number, email address, and city when submitted through our enquiry or contact forms.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring URLs.
• Device & Browser Information: IP address, browser type, and operating system for analytics and security purposes.
• Communication Records: Messages sent through our enquiry forms, WhatsApp, or email.

3 How We Use Your Information

The information we collect is used for the following purposes:

• To respond to your enquiries and service requests
• To provide information about Udaan's services, programs, and workshops
• To improve the content, structure, and functionality of our website
• To send service updates, program notifications, and relevant communications (with your consent)
• To analyze website traffic and user behaviour for performance optimization

4 Data Sharing & Disclosure

Udaan does not sell, rent, or share your personal information with third parties for marketing purposes. We may share data with trusted service providers who assist in operating our website or services, strictly under confidentiality agreements. We may also disclose information if required by law or legal proceedings.

5 Cookies

Our website may use cookies to enhance your browsing experience and collect analytical data. You can control cookie preferences through your browser settings. Disabling cookies may affect certain website functionalities.

6 Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7 Your Rights

You have the right to access, update, or request deletion of your personal data that we hold. To exercise these rights, please contact us using the details on our Contact Us page.

8 Third-Party Links

Our website may contain links to external websites. Udaan is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any site you visit.

9 Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be published on this page with the updated effective date. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

10 Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at: